Question 1

Can I buy wool yarn from you?

Accepted Answer

Yes! I have added a 50% Super Wash Merino Wool/50% Tencel base. This base is available in the following weights:

DK (Double Knit) Weight
225m (246 yd) per 100g 
WPI: 20 
Single Crochet Gauge: 3.5mm - 22 sts & 28 rows 
Knit Gauge: 3.75mm - 21sts & 34 rows

Fingering Weight
333m (364 yd) per 100g
WPI: 22
Knit Gauge: 3mm - 26sts & 38 rows

Lace Weight
800m (874 yd) per 100g 
WPI: 28
Knit Gauge: 3.75mm - 23sts & 40 rows

Question 2

I see a product set, but I only want part of it. Can it be broken up?

Accepted Answer

Sets will be sold as they are listed. If individual items that are part of the set are available, they will have their own separate product listing.

Question 3

How do I redeem my BzyPeach gift card on my Phone?

Accepted Answer

On BzyPeach.com go to your shopping cart, scroll to check out and on the next page under Payment, click the box that says redeem a gift card.
Enter the number, click apply and then pay for the balance using your credit card, PayPal or Affirm.
 
Thanks again!
Be Peachy!

Question 4

How do I redeem my BzyPeach gift card on my Laptop or PC?

Accepted Answer

On BzyPeach.com go to your shopping cart,
scroll to check out and on the next page under Payment, click the box that says redeem a gift card.
Enter the number, click apply and then pay for the balance using your credit card, PayPal or Affirm.
 
Thanks again!
Be Peachy!

Question 5

When will I receive my order?

Accepted Answer

Order Fulfillment
-All Yarns are dyed to order and weekly in small batches.
-Please allow at least 15-20 business days for dyeing and fulfillment prior to shipping.  
-If you purchase a preorder item(s), additional items in that same order will be sent
at the time of the preordered item. The other items will not be shipped separately.
If you wish them to arrive earlier, please place a separate order.

Pre Order(s)
-The order closing date and the order shipping date for preordered items will be prominently displayed in the product description. 
-If a delay or change in dates occurs, purchasers will receive an email notification.

Shipping
-A shipping confirmation will be emailed to you for tracking purposes at the time the label is created. 
-Shipping labels are printed in house. Allow an additional day for transportation to the post office.
-Selection of Priority Shipping upgrades the shipping time for USPS, not for the dyeing and packing process. My order fulfilling time frame will always be at least 15 business days (unless otherwise indicated on certain listings).  
-I do not offer expedited shipping. I am a one person operation as it relates to yarn dyeing, twisting, labeling, packing, and shipping orders. I am not able to provide rush delivery at this time. Please be advised before purchasing.

Question 6

What is your return policy?

Accepted Answer

Return(s)
-Returns will not be accepted on unwound or otherwise altered skeins of yarn. 
-If you experience a quality issue, please contact us at info@bzypeach.com. 
-If approved, a replacement will be sent with free shipping upon return of the original item at the purchaser's expense

Question 7

How do I care for things I have made with your yarn?

Accepted Answer

Care Instructions
-Items made with this yarn should be handwashed in cold water. 
-Lay flat to dry.

Question 8

Will your yarn colors bleed?

Accepted Answer

Colors
-Darker/Richer colored yarns could leach some additional dye upon washing therefore please wash your finished items in cold water by hand.

Question 9

Are your colorways completely solid?

Accepted Answer

Colors
-The dye process and the natural fibers of this yarn allow for beautiful variations which may present as lighter or darker areas on each skein. Therefore, each skein is unique and is best described as semi-solid. 
-The way colors appear on your screen may differ from the actual item due to differences in device screen displays and lighting.

Question 10

I don't have access to a swift, will you wind my yarn?

Accepted Answer

Yarn Winding Service
-Yarn purchased is normally sent to you in the skein format.  If you need your skein wound into a cake...a much easier way to begin using the yarn right away...I can do that for you!
-$3.00 = 1 Skein of yarn wound into a cake.
-If more than one skein needs to be wound, change the quantity to match the number of skeins being bought.
-This service is only available for yarn bought from this BzyPeach.com website at the time of purchase.
-This is not an additional physical product. A thank you note can be downloaded and your yarn will arrive in the cake format. 
-Click Here to add this service to your current order: https://www.bzypeach.com/product-page/yarn-winding-fee

Jenn. (2024, February 22). 12 yarn ball types and how to knit with them. Interweave. https://www.interweave.com/article/knitting/lisas-list-yarn-ball-types/

Question 11

What is Tencel?

Accepted Answer

Tencel is a branded form of lyocell fiber made from the wood pulp of eucalyptus trees, a renewable resource. The production of Tencel yarn requires less water and energy than traditional cotton production. The process uses a closed-loop system that recycles up to 99% of the chemicals used in production. Additionally, Tencel yarn is biodegradable and can be composted at the end of its life, making it an environmentally friendly choice.

Lark, R. (2023, March 17). 10 types of sustainable yarn and their environmental impacts. Environment.Co. https://environment.co/types-of-sustainable-yarn-and-their-environmental-impacts/

Question 12

Why is Pima Cotton better than other types of cotton yarn?

Accepted Answer

Pima is one of a few kinds of cotton that are considered to be extra-long staple (ELS) cotton, which means that they are composed of fibers that are longer than 34 millimeters.

It comes from a specific type of cotton plant called Gossypium barbadense . This type of cotton is only found in tropical areas, and it is highly susceptible to frost damage. It grows as a small tree with bright yellow flowers that yields unusually long cotton fibers. Pima cotton...hardly ever pills due to its long fibers, which means that garments made from this textile stay wearable for years and years.

This type of cotton is commonly used in high-end forms of clothing.

Sewport Support Team. (2019, January 3). What is Pima Cotton: Properties, how its made and where. Sewport. https://sewport.com/fabrics-directory/pima-cotton-fabric

Frequently asked questions