Big Apple

-The order closing date and the order shipping date for preordered items will be prominently displayed in the product description. 

-If a delay or change in dates occurs, purchasers will receive an email notification.

-Returns will not be accepted on unwound or otherwise altered skeins of yarn. 

-If you experience a quality issue, please contact us at info@bzypeach.com. 

-If approved, a replacement will be sent with free shipping upon return of the original item at the purchaser's expense

-Items made with this yarn should be handwashed in cold water. 

-Lay flat to dry. 

-The dye process and the natural fibers of this yarn allow for beautiful variations which may present as lighter or darker areas on each skein. Therefore, each skein is unique. 

-Darker/Richer colored yarns could leach some additional dye upon washing therefore please wash your finished items in cold water by hand. 

-The way colors appear on your screen may differ from the actual item due to differences in device screen displays and lighting.

-Yarn purchased is normally sent to you in the skein format.  If you need your skein wound into a cake...a much easier way to begin using the yarn right away...we can do that for you!

-$3.00 = 1 Skein of yarn wound into a cake.

-If more than one skein needs to be wound, change the quantity to match the number of skeins being bought.

-This service is only available for yarn bought from this BzyPeach.com website at the time of purchase.

-This is not an additional physical product. A thank you note can be downloaded and your yarn will arrive in the cake format. 

-Click Here to add this service to your current order: https://www.bzypeach.com/product-page/yarn-winding-fee

-A shipping confirmation will be emailed to you for tracking purposes at the time the label is created. 

-Shipping labels are printed in house. Allow an additional day for transportation to the post office.

-Selection of Priority Shipping upgrades the shipping time for USPS, not for the dyeing and packing process. My order fulfilling time frame will always be at least 15 business days (unless otherwise indicated on certain listings).  

-I do not offer expedited shipping. I am a one person operation as it relates to yarn dyeing, twisting, labeling, packing, and shipping orders. I am not able to provide rush delivery at this time. Please be advised before purchasing. 

-All Yarns are dyed to order and weekly in small batches.

-Please allow at least 15 business days for dyeing and fulfillment prior to shipping.  

-If you purchase a preorder item(s) additional items in that same order will be sent at the time of the preordered item.