SMS Brand Crocs Charm

-The order closing date and the order shipping date for preordered items will be prominently displayed in the product description. 

-If a delay or change in dates occurs, purchasers will receive an email notification.

-Returns will not be accepted on unwound or otherwise altered skeins of yarn. 

-If you experience a quality issue, please contact us at info@bzypeach.com. 

-If approved, a replacement will be sent with free shipping upon return of the original item at the purchaser's expense

-Items made with this yarn should be handwashed in cold water. 

-Lay flat to dry. 

-A shipping confirmation will be emailed to you for tracking purposes at the time the label is created. 

-Shipping labels are printed in house. Allow an additional day for transportation to the post office.

-Selection of Priority Shipping upgrades the shipping time for USPS, not for the dyeing and packing process. My order fulfilling time frame will always be at least 15 business days (unless otherwise indicated on certain listings).  

-I do not offer expedited shipping. I am a one person operation as it relates to yarn dyeing, twisting, labeling, packing, and shipping orders. I am not able to provide rush delivery at this time. Please be advised before purchasing.